Support
Email:
Master Quest is made by one person, so replies may take a few days.
Reporting a problem
It helps if your email includes:
- your platform (Windows, Steam Deck, Linux, Android or iOS) and the game version from the start screen;
- whether it happened offline, online or in ranked play, and your Steam name for ranked;
- what you did, what you expected, and what happened instead;
- a screenshot or a saved game, if you have one.
Common questions
Ranked says I need Steam
Ranked play signs you in through Steam. Start Steam and sign in before you open ranked play, then try again.
I can't connect to online play
Check that your internet connection works and that a firewall isn't blocking the game. If online play is down for everyone, I'm already being alerted and will fix it as soon as I can.
Reporting a cheater or abusive player
Email the player's name, the time of the game and what happened. Fair-play notes from ranked matches help me check reports.
Delete your data
To delete your ranked profile and the information linked to it, email support@masterquest.fyi with the subject "Delete my data" and your Steam profile name or link. I may ask you to confirm that the Steam account is yours.
I delete your Steam ID, Steam name, ratings and your place in match records, and confirm by email within 20 working days. Server logs and backups that still contain your information expire within 30 days. The privacy policy lists everything I keep and for how long.
Offline data such as saved games and settings is only on your device. Uninstalling the game, or deleting its data folder, removes it.